In support of the community quarantine imposed in Luzon aiming to stop the spread of COVID-19, KFC will temporarily implement the following measures until further notice:
- Selected stores will be open to cater to Online Delivery, Take Out, Online Pick Up and Drive Thru transactions. Click here for the list of stores.
- The delivery and online pick up trading hours of selected Delivery stores will start at 9:00 AM until 1 hour before store closure. Click here to view the trading hours of our store.
- The 30-minute guaranteed delivery time is temporarily suspended..
- Delivery orders of customers located in buildings or condominium units will be delivered at the lobby or building entrance only.
- We request our customers to prepare the exact payment for their orders to limit contact.
Your KFC Delivery is Clean and Safe
- Crew's hands are properly sanitized
- Crew's temperature is checked 2x a day
- Take-out bags are safely sealed
- Delivery bags are sanitized after every delivery
- Riders' hands are regularly washed and sanitized
- Riders' temperature are checked 2x a day*
- Riders' wear face mask
- Safety cards with Crew and Rider name and temp will be shared
- Rider to wait for the customer to arrive before taking out the order from the delivery box or bag.
- Riders will place delivery at the specified spot and observe social distancing by taking 2-3 steps back.
- Customer to take order and check if complete
- Customer to place cash in designated envelope/pouch or sign credit card slip.
- Customer to step back and let rider retrieve the delivery bag
- Rider to sanitize hands and place envelope back into belt bag and place delivery bag back into the delivery box. Rider to head back to the restaurant.
- Rider to sanitize hands upon arrival at the restaurant.
- Rider to sanitize the delivery box and bags after each delivery transaction.
How to order via Online Pick Up
- Go to KFC.COM.PH and select PICK UP.
- Select your preferred store and time of pick up.
- Order your favorite KFC product.
- Expect to receive a call or email from the store to confirm your order.
- Go to the store and present the order reference number at the online pick up designated claiming area.
- Receive your order and enjoy your KFC meal!
Important notes for Online Pick Up
- Product quality is not guaranteed if customer does not arrive on the declared time.
- Only credit and debit cards are currently accepted for online pick up.
- Prices vary.
- A maximum food purchase of ₱ 2,000 for cash & credit card transactions are allowed for delivery.
- For Bulk Orders and catering needs (orders above ₱ 2,000), call 370-1253,
- Delivery service may be temporarily suspended during extreme weather conditions or events to ensure the safety of our riders.
- Prices are subject to change without prior notice.
- Cancellation of order must be done via (88-87-88-88) within 5 minutes of ordering.
- Changes in the order will reset the initial quoted time of our call center agents.
- A fixed delivery fee of Php 49.00 will be applied per delivery transaction.